Cancellation & Refund Policy
Statement Analyser currently sells one-time digital analysis credits. Refund handling is reviewed manually because purchased credits are added to the user wallet digitally.
Last updated: August 12, 2026
Current Paid Products
Current one-time products are ₹9 for 1 analysis credit and ₹549 for 100 analysis credits. The ₹99/month plan for 15 analyses is Coming soon and is not currently purchasable.
See the Pricing page for the latest public product presentation.
Duplicate Charge
If you believe you were charged twice for the same purchase, contact support with the payment reference and account email. Duplicate-charge cases are reviewed manually.
Failed Payment But Money Debited
If Razorpay or your bank reports a failed payment but money was debited, contact support. Resolution may depend on provider settlement or automatic bank reversal timelines.
Technical Non-Delivery
If a verified successful payment did not add the expected digital credits to your account, contact support. Statement Analyser will review the payment order and entitlement state.
Unused Credits
Requests for purchased but unused credits are reviewed manually. Approval may depend on payment status, account state, elapsed time and whether the credit pack was used.
Consumed Credits
Already-consumed analysis credits generally represent a delivered digital service and may not be refundable. The owner may still review exceptional technical failures.
Credit Reversal
Payment refunds do not automatically subtract wallet credits in the current architecture. Any approved refund or credit adjustment is handled through manual support review.